Bus was on time, clean and comfortable. Extremely rude driver. Customer in front of me in the boarding queue politely asked (in French) if they could board. Driver said “no” and continued talking to his colleague. When I tried to board he pointed to my shopping bag and said , rudely, “put that in the hold”, I didn’t know there was a no food policy - he could have politely explained. Another solo passenger asked for help loading her bags - he just said “put your bags in the hold” very rudely. My husband offered to help her instead. Even if there is a questionable policy of not helping customers with their hold baggage, there is no excuse for not speaking to customers in a friendly and polite manner. 1 Feb 14:30 Lyon - Grenoble
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FlixBus est un fournisseur de transport en car qui relie quotidiennement les grandes et moyennes villes à travers sur un réseau européen étendu. Depuis la fin du monopole des trains et la privatisation du marché des bus longue distance, FlixBus propose une mobilité contemporaine au meilleur prix. Les cars de FlixBus ont été lancés le 13 février 2013 avec trois lignes en Allemagne. Aujourd’hui, grâce à 10 000 liaisons quotidiennes à travers l'Europe, un réseau de partenaires solides et un système de billetterie innovant, FlixBus est devenu l'une des plus grandes entreprises de cars européenne.See more
