I am very dissatisfied with the last-minute change to my return journey. I had booked a direct Milan-Montpellier route, which was straightforward and without any detours. However, less than 24 hours before departure, my itinerary was changed to Milan-Marseille, resulting in additional waiting times of 3 hours in Milan and another 2 hours in Marseille for a bus to Montpellier, even though that same bus was already passing through Montpellier.I find this type of change, with no prior notice of at least 48 hours, completely unacceptable. It shows a total lack of respect for passengers. This disruption seriously impacted my plans. I highly advise travelers to be cautious, as this kind of experience can cause significant inconvenience.I expect better service and transparency from travel companies, and I hope they will take responsibility for such issues.
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FlixBus est un fournisseur de transport en car qui relie quotidiennement les grandes et moyennes villes à travers sur un réseau européen étendu. Depuis la fin du monopole des trains et la privatisation du marché des bus longue distance, FlixBus propose une mobilité contemporaine au meilleur prix. Les cars de FlixBus ont été lancés le 13 février 2013 avec trois lignes en Allemagne. Aujourd’hui, grâce à 10 000 liaisons quotidiennes à travers l'Europe, un réseau de partenaires solides et un système de billetterie innovant, FlixBus est devenu l'une des plus grandes entreprises de cars européenne.See more
