During my recent trip from Paris Bercy to Lisbon Oriente, I unfortunately lost one of my pieces of luggage, even though I had paid for an additional one. I noticed the bag was missing during a stop in Spain. At that time, the driver reassured me that he had moved my luggage to make room for other passengers to unload theirs.However, upon arriving at my destination, my luggage was nowhere to be found. This incident caused me significant inconvenience. To prevent such situations in the future, I strongly recommend implementing a more rigorous baggage control and management process, especially during intermediate stops. I kindly request that you review this suggestion and inform me of the steps you plan to take to improve this service.
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FlixBus est un fournisseur de transport en car qui relie quotidiennement les grandes et moyennes villes à travers sur un réseau européen étendu. Depuis la fin du monopole des trains et la privatisation du marché des bus longue distance, FlixBus propose une mobilité contemporaine au meilleur prix. Les cars de FlixBus ont été lancés le 13 février 2013 avec trois lignes en Allemagne. Aujourd’hui, grâce à 10 000 liaisons quotidiennes à travers l'Europe, un réseau de partenaires solides et un système de billetterie innovant, FlixBus est devenu l'une des plus grandes entreprises de cars européenne.See more
