I have called few times customer service to confirm correct adres of the bus stop in a city. I needed to know where I needed to pick up my niece. They were unable to confirm if address i have found on their website is the correct one.When my sister was booking ticket it said there will be 1 bus change and it will be around 1 houre wait but few weeks later it turned out there is change in schedule and there will be more bus changes and even 6 hour wait for next bus to arrive.While i was calling from my side german customer service she was texting with polish one. Also there customer service officer did not understood her simple question " if in Dusseldorf bus that her doughter will be travelling will wait until next bus will arrived or het 15 year old doughter will have to wait alone 6 hours for next bus?" What is there not to understand? Or what it takes to confirm arrival address?I would not recommend this company
Claim your business profile now and gain access to all features and respond to customer reviews.
FlixBus is een Europese intercitybusdienst die elke dag grote en middelgrote steden met elkaar verbindt. Sinds het einde van het spoorwegmonopolie en de privatisering van de intercitybusmarkt biedt FlixBus moderne mobiliteitsmogelijkheden aan tegen scherpe prijzen. De FlixBus dienstverlening is van start gegaan op 13 februari 2013 in Duitsland. Met meer dan 10.000 dagelijkse busreizen door 15 europese landen, een sterk partnernetwerk en een innovatief boekingssysteem heeft FlixBus het tot een van de meest toonaangevende intercitybusmaatschappijen van Europa geschopt.See more
