The bus was late, and after it arrived at the expected time, we found out that the large bus had been replaced with a smaller one. Our bus ticket was for seat number 20, but the bus only had seats up to 15. We had to move to the back row. When we asked the driver if there was an issue with the bus since our ticket seat was different, he simply said, "No problem, just take a seat."We accidentally left our bag, which contained a laptop and an iPad, on the bus and realized it only after reaching the airport—about an hour later. We immediately contacted the lost baggage service with detailed information, including what was inside, the color of the bag, and its exact location on the bus. However, it has been four days now, and we have yet to receive a response. At the end of the day, we were told that lost items are collected and delivered. Since we had already specified the exact route and even the exact overhead compartment where we placed our bag, we are still waiting for an update. We hope to hear from them as soon as possible.
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FlixBus is een Europese intercitybusdienst die elke dag grote en middelgrote steden met elkaar verbindt. Sinds het einde van het spoorwegmonopolie en de privatisering van de intercitybusmarkt biedt FlixBus moderne mobiliteitsmogelijkheden aan tegen scherpe prijzen. De FlixBus dienstverlening is van start gegaan op 13 februari 2013 in Duitsland. Met meer dan 10.000 dagelijkse busreizen door 15 europese landen, een sterk partnernetwerk en een innovatief boekingssysteem heeft FlixBus het tot een van de meest toonaangevende intercitybusmaatschappijen van Europa geschopt.See more
