Bus from Amsterdam Sloterdijk to Berlin, 28 January 2025 at 22.15. I arrived 20 minutes early at the car park, it was the first time I had taken a flixbus from here. I noticed a green bus marked ‘Berlin airport’ but no customers were waiting. I turned to the bus driver who, even before I said anything, started shouting at me ‘GO AWAY!’. I was shocked by this lady's aggressive manner so I decided to ask which was the right platform to the second driver. While he politely answered me to go to platform 1, the lady from before (first bus driver) started shouting at me again ‘GO AWAY! GO AWAY!’. My only reply was ‘what's wrong with you?’.I go to platform 1 and when the bus arrives, the unfriendly lady from before, tells me that I am not allowed to get on the bus because, as she is the first driver, she can decide who to let on and who not. And, according to her, I was aggressive to get on the bus. All while smiling in my face. Be careful when asking drivers for information because if you find them in a bad mood they can leave you stranded. This is unacceptable.I had a doctor's appointment the next morning in Berlin that I had to cancel and which I still had to pay for. And I had to spend 100 euros for a flight 2 days later because I will never use this terrible service again.
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FlixBus is een Europese intercitybusdienst die elke dag grote en middelgrote steden met elkaar verbindt. Sinds het einde van het spoorwegmonopolie en de privatisering van de intercitybusmarkt biedt FlixBus moderne mobiliteitsmogelijkheden aan tegen scherpe prijzen. De FlixBus dienstverlening is van start gegaan op 13 februari 2013 in Duitsland. Met meer dan 10.000 dagelijkse busreizen door 15 europese landen, een sterk partnernetwerk en een innovatief boekingssysteem heeft FlixBus het tot een van de meest toonaangevende intercitybusmaatschappijen van Europa geschopt.See more
