I ordered a Windows 11 Upgrade (from the Home to Pro version) and MS Office 2024 Pro. Neither of the product keys that I was given worked. After several email exchanges with their 'service' email I was finally sent two product keys that worked. So the end result was OK but the product keys should have worked properly the first time. Although the list price was a bargain there was an additional cost in terms of my time spent troubleshooting.
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