flo.health

3.2
3.2 Based on 61 reviews

...

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Cancellation never worked and charged huge money for this when I didn’t want it

I signed up for a trial and I went to cancel before the charged month as I wasn’t wanting to go ahead with that and I hadn’t realised till 6 months later that I was being charged at $44nzd a month. I had cancelled this. To even log in it’s taken two days as I can’t manage my subscription via the app. I have had to reset password twice it’s been a nightmare. I have requested a refund as I had no idea my cancellation hadn’t gone through.

1
Date of experience: Feb 04, 2026

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