I placed an order for their fashion line first week of the month, which was shipped on the 5th. They charged me the only shipping option (10-12 days estimate) they had, which was $12. It is currently January 29th and no one knows where my package is. Customer service suggests I wait another 14 days as they file a claim with FedEx to find out where is my package. Never had such a distasteful experience with an online purchase.UPDATE: It's February 12, no update on the package. Had to ask for a refund.
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florence by mills is a clean beauty brand that is made for all skin types. We believe that natural ingredients make for the best skincare and makeup products.
