Dear [redacted],Our customer representative has replied to your Ticket #9384[redacted]:Thank you for your email.We can totally understand your concern. We are sorry to hear that your package has been stolen. But you should understand that this is not something we can control .This is not our mistake but your local delivery company.So we strongly suggest you can directly contact your local delivery company for compensation, it definitely will be more efficient and helpful for you . We sincerely hope you could kindly understand this.Thank you again for your time. Please contact us if you need any further assistance.Hide quoted textYou may reply to us here. REMOVED After clicking on the link, log-in to our website using the email address you used when placing your order. Once logged in, you'll be able to find the full history of your email chains sent back and forth between us. If the link doesn't work, please reply to this email directly.Are you satisfied with our reply? Please go to the link to rate it REMOVEDThank you for shopping with
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