Josh the agent was great. He responded quickly. When you’re trying to watch an event that is on it doesn’t help to get an email in 24 hours- people want a quick response when you’re trying to watch a broadcast now! I appreciate Josh responding quickly. It’s very frustrating that we pay for a subscription that seems to depend on a volunteer at the site doing this accurately. Having someone to intervene quickly is paramount to the success of Flo and to us getting to see our guys play. We appreciate him coordinating with the site quickly.
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