I am extremely disappointed with my experience with Flowchat. I paid for a full year’s subscription upfront, but within two months, I discovered the platform is essentially unusable for its primary purpose.
After hiring two separate specialists to help me implement the tool—one of whom was a former Flowchat employee—I was informed that using this platform on Facebook, Instagram, or LinkedIn triggers 'red flags' that risk account suspension. This is a critical flaw for a tool marketed for social media prospecting.
When I reached out to explain that the product cannot safely perform the service promised and requested a partial refund for the remaining 10 months, I was told they have a strict no-refund policy. Despite only using the service for two months and facing legitimate technical risks to my social media accounts, the company refused to offer any resolution or compromise.
Save your money and look for a more reliable, safer alternative with better customer support. They are happy to take your annual payment but offer zero accountability when their product fails to work safely.
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FlowChat is the premium CRM for chat. Handle all your direct messages from Facebook, LinkedIn and IG, Twitter, Telegram, Discord and Slack, all in one place. Plus, with our strategic import features you can build endless lead lists for your sales teams. We help you start a convo with your ideal clients in seconds!
