Disgusting experience during this year's rakhi. Their courier did not deliver nor contact my family. FA team updated the status as delivered. I did not even receive any message. when I noticed status updated incorrectly, I tried raising multiple queries for more than a week and requested for a call back but no one from customer support ever contacted to redress my grievance. instead all my mail follow ups were replied in one line AI sentence just showing what I already see.No sorry or care at all from their staff. It used to be good but now has lost all trust and goodwill. They need to train their employees on customer relations, it's disappointing. I lost money and got trauma emailing these folks.
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FlowerAura is an Online Florist Company, we specialize as Corporate Florist. We understand the needs of the corporate world and offer tailored made services according to the requirements. Our current clients range from enterprises with two or three staff to those with thousands.
