Lack of communication. I have sent several emails and chat messages with inquiries and have yet to receive a single reply, nor have I gotten any requested documentation to confirm their marketing practices are legitimate. However, they seem to have time for automated email campaigns with vague messages like "your campaign is on the next level!" or "we've identified another target audience group" without providing any measurable data or specifics. Another email campaign offers "5 tips to be successful on Spotify" ... Here’s a tip for success on Spotify: FIND PROMOTERS YOU CAN ACTUALLY COMMUNICATE WITH. I may consider canceling the transaction. I dislike being ignored by those I engage with.
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