Horrible experience ! Ordered a dresser ( had to get a refund) and a 1-seater ( still waiting for shipping information ). These people will charge you and NOT send your product on time. They have various customer service reps via e-mail and some on the phone (outsourced to another country). Although, nice enough, customer service is useless and take their time in responding to you. Avoid this company as there are other ones out there with good quality service. Oh, they will charge a 30% fee if you request a refund even though the product has not been shipped (“restocking fee”). I suggest involving your bank to fight the charges and save ALL of your correspondence with them.
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Hi, we're Floyd. We make furniture for keeping. Simple to assemble, easy to move, and steeped in thoughtful high design. A timeless solution to a modern lifestyle.