Checked in in person for the flight from CAI to MXP. Checking in agent had pleasant smile. However, when assign seats, she separate me and my wife even we checked in together. It was clear the the seat next to my wife was still available when we checked in (we had a group of 4, two couples, booked together). Furthermore, she separated my friend from his wife. And when we boarded the plane, there was an empty seat next to my friend’s wife. Not sure why the counter agent did what she did. Seems she needs some customer service training at least.
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AIRCAIRO was founded in 2003 flying to Saudia, Kuwait, Doha, Amman, Germany, Georgia