As a seasoned travel agent with over 20 years of experience in the tourism industry, I feel compelled to warn all of you before booking with this particular company. In my professional opinion, they are by far the worst company I have ever encountered. Their customer service is subpar, their management is lacking, and they seem to have little regard for the well-being of their elderly customers.Recently, a distressing incident occurred at Borg El Arab Airport of Alexandria, where an elderly and sick lady was left standing for an extended period of time while they attempted to charge her for excess luggage weight. The situation escalated to the point where the lady was in tears from the pain in her legs, yet no assistance was offered. The individual at the check-in counter displayed aggressive behavior and seemed intent on prolonging the lady's discomfort.This appalling lack of compassion and professionalism is unacceptable in the travel industry. It is imperative that companies prioritize the safety and well-being of all their customers, especially those who may require additional assistance. I strongly advise against booking with this company, as their treatment of customers is truly deplorable.
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AIRCAIRO was founded in 2003 flying to Saudia, Kuwait, Doha, Amman, Germany, Georgia