I took a business class flight from Seattle to Seoul on April 28. The service was only mildly polite at best. I was sitting upright when a flight attendant roughly pulled down the meal table, knocking into me without any apology. I had to adjust my position to accommodate her. Throughout the flight, they were polite and provided excellent service to Korean passengers, but were standoffish and rude to others. It was the worst business class experience I have ever had.
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ASIANA AIRLINES, INC. is a Korea-based company principally engaged in the provision of air transportation services. Along with its subsidiaries, the Company operates in four business segments: air transportation segment, mainly engaged in the passenger...