When it works it works great. I have used them to help me get 1k status and it was awesome. They were super helpful. When I tried upgrading my AA status, it never went through though. From what I understand, it was an issue with AA, but in the end, I wasnt able to get the upgrade in time and they allowed me to cancel my order.Very friendly people that try to help when they can. Unfortunately, some things are out of their control.
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