This company sends the claim to the airline. If the airline accept the claim they are happy. But if the airline dont accept they just let the case lay there month after month until the customer gives up and max claim period has passsed. they are not using one minute on a lawyer on the case. The y never look into the case. They never answer emails from customers. Yas, Airhhjel, dont ask for the acse number, its, FN4050338. This company is a total scam.Now, Flyhjelp claims this is due to weather condidtions in spite of Finnair refusing me to board an earlier flight from Oslo, and in spite of Flights departing as Normal when my orignial flight should have departed from Helsinki, and in spite of Helsinki Airport states in a news the same day that snow is normal in Helsinki and and they are always able to keep one runway open. I maintain my statement the Flyhjelp is a scam and are not even trying to do anything if the dont get the money right away.
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