I understand that this is a low-cost airline — I paid for my extras and was fine with that. But on a daytime flight from Barcelona to Buenos Aires, the crew decided we would all live in darkness for 12 hours by keeping the window blinds closed after breakfast. The cabin felt like a prison, and the crew were rarely seen during the entire flight. Low-cost doesn’t mean you should treat passengers like prisoners. Definitely not a flight I’ll ever forget… and certainly not in a positive way.
Claim your business profile now and gain access to all features and respond to customer reviews.
