We bought extra legroom with Liberia from JFK to Barcelona. They at the last moment rebooked us on level.It was the most uncomfortable ride I've ever experienced on any aircraft. No service of any kind, Wi-Fi down, screens were down. The staff said that level bought the aircraft used and it was not ready for service and they went ahead and put it into service.The seats are so packed together that I had to sit at an angle. I talked with three other passengers seats would not even recline.We are supposed to be booked with Liberia from Barcelona back to JFK and just found out they're putting us on the exact same flight.They owe us a first class trip on Liberia back, it was that bad. No exaggerations.
Claim your business profile now and gain access to all features and respond to customer reviews.
