This is a terrible airline. Sadly We wound up on it due to a bait-and-switch. We bought a seat on an Iberia flight (economy class from Europe to Argentina for €3000 per ticket!) when we got to the gate we discovered that we were on this airline instead which seems to be owned by Iberia. For €3000 We did not even get Food, earphones or a blanket on a 13 hour flight! I think even the stadd on the plane were ashamed. When I showed them the ticket They quickly agreed this was terrible and tried to fix some things. But everything else was poor too including the web page and check in.
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