I have had only bad experiences with this airline. First they would not refund money due to COVID. They canceled but I had to take a voucher!! Recently I tried to use the voucher when they were offering a "sale". Of course, my voucher was not acceptable - until the prices increased and I had to pay $250 more. I tried to get a representative and after a week of unanswered emails the "live" chat told me too bad!!!If they offered me a refund I would take it in a minute. If you have a chance to book with another airline, DO IT!!!!!!!
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