I booked a flight for May 23rd to Amsterdam. When I got an email to say they had cancelled my flight. I got an email that said I had the following options:'We offer you the following options:• The re-booking of your flight to your final destination at a later date, subject to seat availabilityOr• Request a REFUND to receive the full reimbursement of your booking (you will receive it within approximately 7 days)'I followed the procedure to request a refund, upon receipt of this I was told 'we regret to advise no compensation is due'. So they have effectively stolen my ticket money:'Under EU flight delay rules (which still apply this year despite Brexit, and which cover all flights leaving the UK or EU as well as flights to the UK/EU on a UK/EU airline), you're entitled to choose between:EITHER a refund for the flight that was cancelled.OR an alternative flight (airlines call this re-routing) to your destination.'So they are illegally ignoring Article 8 of Regulation 261/2004.
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