I have had a Flymo lawnmower for many years and replaced parts as and when they wore out but this year bought a new one in May. Within 2 weeks the main spinning piece underneath developed a crack. I had registered the warranty so contacted Flymo and asked for a replacement (photos were sent). The response was they had no spares and no date when they would arrive. I have now waited 2 months and no sign of the part. I emailed customer service asking for the part or a replacement machine. No reply. I wrote on their Facebook page and got a response saying they would forward on to CS to sort out. That was 3 days ago and still no reply. So now I am warning everyone, do not consider buying Flymo as they do not hold enough spares and do not respond to customers legitimate warranty claim.
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