I would give this company zero stars if was an option. The customer service is TERRIBLE. I previously had a Flymo 1200R and decided to upgrade to the Easilife150 because it offered an app for scheduling and had a rain sensor, since the other one would mow in the rain which was not good. This turned out to be probably the biggest buying mistake I've ever made because the product didn't work, and I wasted a huge amount of time trying to contact the customer service team who are only 3 people and completely overloaded. Multiple emails and phone calls later, after having to download software to my computer and then having to connect by USB to the mower to upgrade dits software 9which didn't solve the problem) and then a service collection and repair, I finally after 3 MONTHS have a working mower. The product should be re-named because has been anything but and easy life since I bought it. I will NEVER EVER buy a product form Flymo again as their customer service response is shockingly bad. Be warned. If you get one that is working and you don't have reason to cll them then you may be ok but otherwise avoid. Flymo, Husqvarna and Gardena are all owned by the same company, so I expect the other helplines to be equally bad - try another company if you want decent support.
Claim your business profile now and gain access to all features and respond to customer reviews.
