Powervac 3000 stopped working, tried calling customer service, but nobody answered. Sent an email to customer services quoting product and serial number as requested, they said they can't access their registration database and require proof of purchase, which I no longer have. So a company the size of Flymo expects customers to hold on to tiny pieces of paper for two years, but they can't even access their own database! Absolute joke and complete rip off.
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