Amazing flight, the best views you could imagine. However, they have a tendency to cancel on you the day before your flight.We got an email the night before saying they had to cancel due to equipment repositioning. From reading other reviews, either this company is totally incapable of planning or telling the truth.They told us we could reschedule or receive a credit, but no refunds. Reading reviews, lots of others have had this experience.The most confusing part was that they were still taking bookings for the same time slot we were due to fly.Having tried to get in touch that evening and the next morning, we heard nothing from FlyNYON. It was only when I mentioned social media in an email that they replied very quickly to reschedule us.We rescheduled for the following day and again received an email the night before cancelling the doors off part of the flight. The reason given was the weather conditions (freezing temperatures). Our options were to go ahead with the doors on, or again reschedule/receive a credit. No refunds, even for the extra we paid for doors off.Strange considering the weather had been below 0 all week, yet again they were still taking bookings for doors off flights on the same day and time as we were due to fly.We chose to go ahead with the doors on as at this point we just wanted to fly.We also found out 5 minutes prior to flying that this company had a fatal crash on the East River a few years back. Do your own reading into the incident and how the company still operates. It’s totally our fault for not researching properly sooner and things may well have improved now. It’s just something I think everyone should consider before booking. We decided to still go ahead.It’s all very shady, which is a shame because the flight was the best experience ever. Our pilot was great, as were the staff on site. Although, they will be very pushy and try to get you to upgrade to a longer flight.
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An unparalleled helicopter photo experience. By making the thrill of capturing images from a helicopter accessible to all, we have catered to over 750,000 passengers since our establishment in 2012, providing photo flights in and around New York City! Our commitment to crafting and sharing this ultimate experience is deeply ingrained in three generations of aviation heritage. We take pride in creating lasting memories, one panoramic view at a time.See more
