DO NOT FLY WITH THIS COMPANY! Extremely Disappointing and Unfair Pricing PracticeI booked FlyNYON’s open-door helicopter experience, paying a premium (around $330 per person, excluding taxes) specifically for the open-door setup. This booking was for 5 passengers, representing a significant cost.Prior to the flight, we were informed by email that due to weather, the flight would be closed-door only. We were given two options: reschedule or accept additional flight time. However, NO REFUND or PRICE ADJUSTMENT option was offered, despite the closed-door flight being sold at a much lower price (around $274)!!We did not want a closed-door flight, as the open-door experience was the entire reason for booking. Extra flight time DOES NOT COMPENSATE for the removal of the CORE FEATURE we PAID for.Additionally, FlyNYON’s online advertising is misleading. Their promotions imply flying close to the Statue of Liberty and Manhattan landmarks, but in reality the helicopter flies much farther away, not matching the advertised images. DO NOT TRUST THEIR POST ON INSTAGRAM!This operation feels like a TOURIST TRAP, taking advantage of visitors who have limited flexibility and may not be able to reschedule or return to New York anytime soon. Overall, this resembles a BAIT-and-SWITCH pricing and marketing practice.WILL TELL THIS EXPERIENCE IN ALL MY SOCIAL MEDIA! I guess it should be 0 STAR REVIEW!!!!
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An unparalleled helicopter photo experience. By making the thrill of capturing images from a helicopter accessible to all, we have catered to over 750,000 passengers since our establishment in 2012, providing photo flights in and around New York City! Our commitment to crafting and sharing this ultimate experience is deeply ingrained in three generations of aviation heritage. We take pride in creating lasting memories, one panoramic view at a time.See more
