I ordered my test kit on Sunday (before Christmas) before flying out on Wednesday. Since I knew royal mail had been having issues, I paid for the DPD courier and received them on Tuesday morning. I took them to Spain with me to use it as a fit to fly certificate for the UK return. I took my test on the 26th evening (flying out 28th afternoon). It was all smooth to take the test but then I got an automated response to say they had different opening times over Christmas. I would say this should have been clearer - this was on their website but I didn't see this looking for it, and I do think with posting everywhere about how quickly you get results, they should have put this as a small note in order confirmations for December. Anyway, whilst that made me a bit anxious, I still got the results at 2am in the morning on the 27th, so with plenty of time. However, I didn't find the email until late the next day, as it was blocked in junk mail (make sure you list info at flysurance.co.uk as a safe sender as this is different from the email address you send your result to). The other thing I would mention is that it's a shame you do not have a chat function of phone number for emergencies, as it would have given me some peace of mind to know I'd be able to get a hold of someone if there had been issues. However, all in all, I'm happy and would use them again
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