The repair looks perfect, so thank you FMG. The staff were friendly and efficient when I met them in person, thank you again. What lets them down is the timescale, the estimate was 1 week, it took nearly 2. Also, when I received updates, there was no context or timeline included. Telling the Customer that it has moved to stage 2 means nothing when you don't know how many stages there are how long each should take
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FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
