Excellent Service from FMG, NorwichI recently had my car repaired at FMG in Norwich after it was damaged in a collision with a deer. The front bumper and right headlamp area sustained significant damage. As this was an insurance claim, I was directed to FMG for the bodywork repairs.From the start, their customer service was outstanding. They took in my car promptly once a courtesy vehicle was available, kept me informed throughout, and got straight to work as soon as the necessary parts arrived from BMW. The repairs were completed within just 4 days, and I got my car back looking as good as new.The staff were friendly, professional, and efficient, making the entire process smooth and stress-free. I was especially impressed by the lifetime warranty offered on the repair work, which shows real confidence in their workmanship.As the service was handled through my insurance, I can’t comment on pricing, but based on the quality of the experience, I would happily recommend FMG to others. Really pleased with the over all service.
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FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
