fmg.co.uk

4.4
4.4 Based on 620 reviews

FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace....

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Eudora Smith
Lack of Communication

The repairs were as expected. Small dent repaired well, no signs of damage and car clean afterwards. The garage were extremely quick at calling once my insurance claim went in, but contacting them after this initial call was very difficult. I tried calling multiple times, at different times of the day and no one would answer the phone! They didn't tell me my car was ready for collection and as they didn't answer the phone, I decided to turn up in person to find my car ready and sat in the car park. It was a Friday afternoon, and seemed like no one was planning on telling me it was ready before the weekend.

2
Date of experience: Mar 24, 2025

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Business Details

  • FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.

  • language https://fmg.co.uk

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