STAY CLEAR AT ALL COSTS!!! This company is nothing but trouble. We had issues from the start after having our customer bring their vehicle to us for repair of course we accepted. After having a conversation with FMG we were not impressed by their attitude down the phone towards us! Once the repair has been carried out on the vehicle and the invoice was sent across, knowing payment wouldn’t be made until 30 days from the date of the invoice! We contact FMG after 2 months of waiting and still received not payment. They said to us they hadn’t received an invoice or any authorisation for the work to be carried out. I sent the copy of the authorisation with a copy of the invoice again and they said they would get it paid straight away. After backwards and forwards for another few months we came to the end of our tether and past it to our legal representatives. After a letter has been posted to FMG directly from our Legal team threatening court dates. Surprisingly they paid the bill! I can say with confidence we will never use this company again!!!
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FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
