First made contact with FMG 23.11.23. Was told that rather than go to Hull, to go to Grimsby as they would repair the car much quicker. The car was eventually collected on 2nd January and told it would be a couple of weeks. The hire car contract has now ran out and they have had to re-issue it with an expected end date of beginning of March. I wouldnt mind but the car was actually driveable, it was more cosmetic work. Come on FMG get your act together. Don't collect cars that are driveable until you have the parts. If I get my car back when you say, it will have been THREE months since first reported.
Claim your business profile now and gain access to all features and respond to customer reviews.
FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
