Kanthasamy senthuranReg: S555ntuBmw m5Paid 7000£ insurance and still waiting for repair after 4 monthsWorst company ever,After 2 months they still know how to send an email with repair instructions to the bodyshop.I insured with boom they send me to key claims and they send me to now fmg, no one knows what to do and how to do.When you call them they are completely lost, they can't say anything about my case , i have to tell them where my car is, what's the problem.....Unbelievable, take some educated staff in the future because if you can't get in contact with a garage after 2 month then what can i say!For all the future key claims customers, this is the only place you can get a chance to have an answer for your question from key claims because when you called them they just put notes and nothing is done after.They are like “ok, i put a note, we will contact you in 1 hour “ but after 1 day, nothing , you can wait 1 month nothing will changeMR James brimacombe told me everything is gonna be done in the next 2 days but after 10 days nothing moved! The garage still waiting for information on my car! I had an accident and waiting for repair, the crazy thing is in 2023 they can't get in touch with a garage to them instructions about my case!Unbelievable
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