Once my car was with FMG I have no complaints. It was dealt with much quicker than I was originally told and returned looking like new. However after waiting initially an hour for it to be picked up I tried contacting them to make sure I hadn’t been forgotten and had no reply from any phone number for all that time, which for that size of company I wasn’t impressed. Then tried email which was answered quickly and courteously. Maybe they just need more staff..
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FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.