Whilst the service initially was good and the replacement vehicle delivered as soon as possible. My damaged vehicle sat outside my house for nearly a week. Then when it was returned, I compared it to what was on the estimate. Not all carried out. Then to add insult to injury, the repairer had damaged a plastic internal panel to gain access to the rear light cluster and hoped we wouldn’t notice. I’m now at day 4 since notifying FMG and still haven’t had a solution offered. Poor customer service in my opinion
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FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
