Terrible company in my experience taking an absolute liberty.If you are offered this company’s services in a car accident claim don’t waste your time.My car was damaged on Asda premises 8 months ago and FMG said they would provide a replacement hire vehicle while my car was in repair and sort everything out. What a joke, 2 months since FMG took over the claim have passed and absolutely nothing sorted. FMG didn’t have a repairer in my area who could do the job and in order to get a replacement hire vehicle they wanted my bank details. Not happening like!.When I eventually tried to arrange a replacement hire vehicle was just left on hold for over an hour and never got through. No reply to emails and you won’t get through on phone. Don’t want to give this company a single star but you know how it works here.Avoid this company at all cost.
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FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
