not client friendly at all : I wanted to buy a book with a professional invoice. In my city (Kortrijk) there is no Fnac. I ordered the book and had it sent to the shop in Ghent as I read that you only get a professsional invoice at the shop. They said they could not give me one, as the book did not come from their shop. I decided to return the book, but this was on my expenses. The only way to get a professional invoice was to travel to Brussels (+ 100 km) to get what I wanted.
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