This is the worst customer service I have ever encountered from a bank. They locked my account due to a returned payment, despite me making a new payment that was well over the amount due. They refused to unlock my account until I made yet another payment, which I did, only to be told it would take 8-10 days to process. Meanwhile, my medications are on hold. It's ironic they call it 'customer care' when it feels anything but. I can't wait to close this dreadful account later this year. Avoid them and warn your friends.
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