The worse experience i ever had...! Not worth it they have better prices from other sites but not worth it at all. I just choose it as I want it to make a surprise and didn't have the address and they had option to do it with phone only ...and I really regret it. I order a package I choose delivery time and waited. As the time was passing and nothing..I contact them and they told me that they had an issue with the receiver for the location..but they never informed me..we fixed this and they send me a message that everything now ok so.the package is on the way...the time passed again after 4 hours I contact again ..and they said o sorry its unavailable the product.. ( note that product was still available online and its still is...)and then I lost it...really the messages , the replies was unprofessional, unacceptable. I was beginning for something I paid..and at the end we send something less worth it as they ruined already the surprise. They told me they will inform that time when delivered..NEVER thanks God my friends informed me that they received and thank God was looking good they out a present also for fixing the disappointment. 🤷♀️ Ridiculous. I never experienced such a situation..and I order from many online sites and saudi & dubai .really you must stop having this shop you don't know what customer service & satisfaction is. Really sorry for you.!!! It was the 1st and last time I order from you.
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