I had much higher expectations for this product. It's filled with bugs, making it difficult to use. The advertised AI features failed to work correctly after editing the video, causing everything to go out of sync. Manual edits, like subtitles, were not possible, rendering them useless. Recording was also a challenge; I anticipated being able to review and re-record, but the only options were to pause and continue, which also malfunctioned, freezing the screen and forcing me to start over. Additionally, it was impossible to add previously recorded content to make up for the inadequate recording capabilities. I experienced audio sync problems upon exporting, which they did fix upon request, allowing me to use the version I recorded and edited with this frustrating tool. Although they promote a generous money-back guarantee, the refund process has been a nightmare. The support system insists on addressing every issue I faced manually, and this has dragged on for weeks. They requested my files where the problems occurred but lack a proper upload system capable of handling an 8-minute video, wasting a lot of my time. Ultimately, even with one issue resolved, the overall experience remains deserving of only 1 star. I'm still hoping to get my money back and avoid wasting more time on this.
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