We paid the $499 to advertise an upcoming focus group and when I asked for metrics (any type of metrics) on the campaign performance, I got NO response. I have reached out repeatedly - first their site was down and I could not submit a request, then technical difficulties, and with each request, the promise that SOMEONE would get back to me within 48 hours. After 7 attempts, I am done. We will not use this service again. Poor customer serivce, poor performance, and a complete waste of $500. ** Update ** The "owner" reached out to let me know that we'd receive some type of report. After 2 more days, nothing.
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