I wasn’t going to write a review but I was really bummed by my experience and they should know. This was my second year coming to the downtown Portland, OR location for my birthday. The previous year was great. This year not so much. Our waitress had a bad attitude. And after I told her I had a reward for my birthday she passed us off to a new waiter without saying anything. No, my shift is over, I’m going on break, I’m passing you off to my colleague, nothing. So the new guy is decent. He comes to check on us periodically. Mind you it was my friend and I, and probably like 5 other tables. It looked pretty slow but it seemed like forever between time getting checked on. So I told the second waiter it was my birthday I got my free desert but forgot to give him my reward because I told the first waitress. So when he brought my bill I told him about the reward and he told me he couldn’t adjust the bill because he already rang it up. I’ve never been to a restaurant where the bill can’t be adjusted for a customer, with rewards. I was beyond pissed. My experience with the restaurant has been tarnished. I treat myself once a year, and it cost too much not to have enjoyed myself thoroughly. It really bummed me out and I couldn’t stop thinking about it. I honestly don’t see myself going back ever.
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Brazilian churrascaria steakhouse menu and locations in USA and Brazil.
