Avoid this lot like the plague. They are clueless at best crooks at worst. Placed an order for a pair of trainers yesterday, and money was taken straight away, but got no confirmation email. Queries today but they claim to have no record of my details of transaction, have had to get my banks disputes team involved. Even quoting the Transaction id and ARN number supplied by the bank to let them trace the payment has resulted in a useless response asking for my bank statement. So I will now have to rely on the Bank disputing the payment through Visa to get a chargeback. I think I will eventually get my money back but its a load of hassle. PLEASE DONT BUY ANYTHING FROM THIS LOT WORST RETAILER I HAVE EVER DEALT WITH YOU HAVE BEEN WARNED!
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