Terrible service, extortionate 'administration fees' and they hold you over a barrel for something that did not happen. There is nothing you can do to challenge it either. They get you and that is it! You can't pay for petrol again until you pay for the 'charge'. It is a disgusting company, a racket, a useless excuse for somebody to make a quick buck out of people that have either made a mistake or have not made it at all. They make you feel like a criminal which was not the case. If you wish to deal with a company more amiable, I'd suggest speaking to the Yakuza. It would be better than speaking this company at any rate.
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