If I could give zero stars I would. The tills went down in the petrol station that I visited and myself and others couldn’t pay for our fuel. We were asked to pay online so I went to do this immediately and forecourt eye wanted to charge me an admin fee on top of the fuel price. When I explained the situation the person on the phone was extremely rude, raised his voice to me, paid no attention to anything I said and replied “if you don’t like it you should have pad for your fuel then”. I asked to speak to a supervisor and was refused multiple times. Absolutely shocking customer service. I’ve made a complaint to Forecourt Eye and have had no response.
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