I would give a zero but it's not an option.My husband paid in the petrol station shop but they charged him for the wrong pump number. Forecourteye sent a letter demanding money, I checked and my husband had paid the petrol station. I provided proof that he had paid but there had been an error by the petrol staff - they say that's the customer's fault. I did get them to acknowledge that they were requesting the wrong amount and they then said how much I'd have to pay. I've been trying to pay them since 30 December 2025 but the payment system is showing the wrong amount. I've been chasing them to amend the figure and they've now added another admin fee on as I've not paid them.I've threatened to take it further and pointed out how appalling their customer service is and that it's their mistake that's causing the delay in payment. They just keep adding admin fees on.Completely crooks.
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